Kärcher Repairs
Kärcher Repairs Across the South West
Fast, expert cleaning machine repairs from South West Cleaning Equipment, Exeter
Machine stopped working? As the only Kärcher Center in Devon and Cornwall, we repair Kärcher home & garden machines and any make of professional cleaning machine – with genuine parts, trained engineers, and every repair safety-tested before it goes back to you.
Run a business? Don't just fix - prevent
Planned servicing keeps your fleet running and a service plan fixes your annual service costs.
Explore our Servicing & Service Plans for all makes of cleaning machines >>
Kärcher Repairs for Home & Garden Machines
As your local Kärcher specialists, we repair the full Kärcher home & garden range at our Exeter service centre, using genuine Kärcher parts. Every repair is safety-tested before it comes back to you.
We can repair Kärcher machines under warranty or out of warranty.
Examples of what we can repair:
Kärcher pressure washer repair – including K2, K3, K4, K5 and K7 home models.
Kärcher vacuum repair – e.g. wet & dry, WD range, cordless and robotic vacuums.
Kärcher steam cleaner repair – including the SC range.
Kärcher hard-floor cleaner repair
Kärcher window vac repair
Plus the Kärcher Garden care range, and much more…
Out of Warranty Fixed Repair Costs:
| Model | Out Of Warranty |
|---|---|
| K2 Pressure Washer | £105.00 |
| K3 Pressure Washer | £125.00 |
| K4 Pressure Washer | £145.00 |
| K5 Pressure Washer | £170.00 |
| K6 Pressure Washer | £185.00 |
| K7 Pressure Washer | £185.00 |
| Wet and Dry Vacuum | £115.00 |
| Steam Cleaner | £150.00 |
| Hard Floor Cleaners (excluding FC 7) | £140.00 |
| FC 7 Hard Floor Cleaner | £140.00 |
| EWM 2 | £140.00 |
| Floor Polisher | £85.00 |
| Vacuum Cleaners | £115.00 |
| Robotic Vacuums | £135.00 |
| OC 3 Outdoor Cleaner | £85.00 |
| Sweepers | £110.00 |
| Lawn Mowers | £165.00 |
| Lawn / Hedge Trimmers | £85.00 |
| Chainsaws | £150.00 |
| Leaf Blowers | £135.00 |
| Tree Lopper | £150.00 |
All prices shown above are inclusive of VAT at the standard rate.
Warranty Repairs and Genuine Parts
As an authorised Kärcher Center, we carry out Kärcher-backed warranty repairs on home & garden machines – even if you bought your machine elsewhere. You’ll need a valid proof of purchase.
- Home & Garden guarantee: Kärcher Home & Garden machines come with a standard manufacturer’s guarantee for domestic use. Selected pressure washers can carry an extended guarantee of up to 5 years if registered within 28 days of purchase – otherwise the standard period applies.
- In-warranty repairs are carried out free of charge subject to Kärcher’s conditions (proof of purchase required; excludes misuse, frost damage, commercial use of domestic machines, and separately-bought accessories or detergents)
- Proving an extended guarantee is the customer’s responsibility: if you’re claiming under an extended guarantee, you’ll need to provide proof that you registered it, plus proof of purchase. We don’t have access to Kärcher’s warranty records, so we can’t check your registration for you – please keep your registration confirmation and receipt safe.
- Genuine Kärcher parts only, fitted by trained engineers, with dedicated repair stations for each product group.
All repairs to Kärcher products within the warranty period are free of charge (subject to conditions of sale), except in cases of misuse, abuse, or frost damage.
Charges Outside Warranty
Charges for repairs outside the warranty period may vary.
Book your Kärcher repair:
Fill in the form below and our Repair team will get straight back to you.
How our repair service works
1. Get in touch
Call us or use the form below with your model, serial number and a description of the fault.
2. Bring it in to store
Drop your machine into our Marsh Barton showroom in Exeter. (We don’t offer postal or courier repairs for home machines – please bring your machine to store.)
3. We inspect and quote
We diagnose the fault and if your machine is out of warranty we’ll give you an estimate – most of our repairs are fixed cost (please see the pricing table above).
4. You approve
We don’t start chargeable work until you say go.
5. We repair and safety-test
Genuine parts, multi-point safety test.
6. Collect from store
We’ll call you when it’s ready. Most repairs take 7-14 days depending on the parts required (this can vary).
The Advantages of a Kärcher approved Repair
At SWCE, our trained technicians ensure that all Karcher Repair is executed to the highest standards.
Thorough Overhaul and Safety Inspection:
We perform a comprehensive overhaul of your machine, replacing any faulty parts as needed*. After the repair, we conduct a detailed check to confirm both the functionality and safety of your equipment.
Guaranteed Quality:
All repairs are backed by a three-month warranty. Additionally, any parts replaced during the service are covered under our 12-month parts guarantee.
Repair warranty
SWCE provides private customers with a two-year warranty on Home & Garden products from the date of purchase, covering both material and manufacturing defects. To activate this warranty, you must present proof of purchase.
Repairs to Kärcher products under warranty are offered free of charge (in accordance with our terms of sale), unless the damage is due to misuse, abuse, or frost. For comprehensive details on our product warranty, please click the button below.
Customer Service Helpline:
For any questions or assistance, please feel free to call us or email [email protected]
*Note: The term “faulty parts” applies exclusively to the machine and does not extend to accessories.
Professional Cleaning Machine Repairs - Any Make
We repair any make of professional cleaning machine – not just Kärcher.
Scrubber dryers, sweepers, industrial vacuums, professional pressure washers and more, whatever the brand. Keep your whole fleet with one local team.
Common jobs include:
Scrubber dryer repair
Floor scrubber repair
Sweeper repair
Industrial vacuum repair
Brands we work on include:
Kärcher
Nilfisk
Numatic
Tennant
Hako
Truvox
IPC and more
Warranty Repairs and Genuine Parts
As an authorised Kärcher Center, we carry out Kärcher-backed warranty repairs on your machines – even if you bought your machine elsewhere. You’ll need a valid proof of purchase.
- In-warranty repairs are carried out free of charge subject to Kärcher’s conditions (proof of purchase required; excludes misuse, frost damage, commercial use of domestic machines, and separately-bought accessories or detergents)
- Proving an extended guarantee is the customer’s responsibility: if you’re claiming under an extended guarantee, you’ll need to provide proof that you registered it, plus proof of purchase. We don’t have access to Kärcher’s warranty records, so we can’t check your registration for you – please keep your registration confirmation and receipt safe.
- Genuine Kärcher parts only, fitted by trained engineers, with dedicated repair stations for each product group.
All repairs to Kärcher products within the warranty period are free of charge (subject to conditions of sale), except in cases of misuse, abuse, or damage.
Charges Outside Warranty
Charges for repairs outside the warranty period may vary.
How a professional repair works
1. Get in touch
Call us or use the form below with your model, serial number and a description of the fault.
2. Fixed fee diagnosis
We offer a fixed-fee 1hr diagnosis in store or on-site:
£55 in-store (at our Exeter service centre)
£135 on-site, anywhere in our South West service area
3. One hour diagnosis & quote
We spend an hour diagnosing the fault properly.
We give you a complete quote before any chargeable repair work – no surprises.
4. Need to keep cleaning?
Need to stay operational in the meantime? Ask about a hire machine to keep working.
5. We repair and safety-test
Once you approve the quote we’ll start the work. We only use genuine parts, and carry out a multi-point safety test.
6. Collect from store
We’ll call you when it’s ready. Most repairs take 7-14 days depending on the parts required (this can vary).
Book your professional cleaning machine repair:
Fill in the form below and our Repair team will get straight back to you.
The only Kärcher Center in Devon and Cornwall
Kärcher specialists, plus all-makes professional repair
Trained engineers
with over 18 years of Kärcher experience
Genuine parts
dedicated repair stations, multi-point safety testing
Local and accountable
a real showroom at Marsh Barton, Exeter
Keep it running long-term
A one-off repair fixes today’s problem – a service plan helps prevent the next one and fixes your annual service costs.
Explore our Servicing & Service Plans for all makes of cleaning machines >>
5 star customer service
Kärcher Repair FAQs
Which brands do you repair?
For professional and industrial machines, we repair any make. For home & garden machines, we’re Kärcher specialists and work on Kärcher only.
How long does a repair take?
Most repairs take 7-14 days, depending on the parts required, and we’ll confirm a timescale when we diagnose the fault. Occasionally it can take a little longer if parts are hard to source.
Do you repair Kärcher machines bought elsewhere?
Yes – we repair the full Kärcher range wherever you bought it, and can carry out Kärcher warranty repairs on home & garden machines with a valid proof of purchase.
Can I post or send my machine in for repair?
No – we don’t offer postal or courier repairs. Home machines should be brought to our Exeter store. For professional machines, bring them to store or we can repair on site across the South West.
How does a professional repair work, and what does it cost?
We assess your machine on-site or in-store, spend an hour diagnosing the fault, then give you a full quote before any chargeable work. The fixed diagnosis fee is £55 in-store or £135 on-site anywhere in our South West service area.
Can you repair my Kärcher pressure washer?
Yes – pressure washers are our most common home repair, from K2 to K7 models. Tell us the model and the fault (see our fixed home repair prices above).
Can you check if my machine is still under its extended warranty?
We can’t check on your behalf – we don’t have access to Kärcher’s warranty records. You’ll need to show proof that you registered the guarantee, plus proof of purchase.
Do you offer servicing as well as repairs?
Yes – for businesses we offer one-off servicing and annual service plans on any make of professional machine. See our Servicing & Service Plans page >>