Cleaning Equipment Servicing & Service Plans Across the South West
Keep your fleet running: Kärcher and all-makes professional servicing from South West Cleaning Equipment, Exeter.
When a machine is down, work stops. As the only Kärcher Center in Devon and Cornwall, we service any make of professional cleaning machine – with planned servicing and service plans that maximise uptime, help you stay compliant and keep your costs predictable.
- Only Kärcher Center in Devon & Cornwall
- All-makes professional servicing
- Genuine parts & trained engineers
- ★★★★★ Rated 5.0 on Google
Machine broken down and need it fixed now?
That’s a repair, not a service – we can help – fast. Book a repair today >>
Why Planned Servicing & Maintenance
At SWCE, we understand that each customer has unique needs. The specifics of what, when, why, and how you clean, as well as the importance of cleaning to your daily operations, determine the level of service you require. Our skilled service team is dedicated to providing expert, personalized support 365 days a year to ensure you can keep cleaning without interruption.
Plan ahead and fix your service costs
With scheduled visits you can budget your servicing in advance.
Priority response & reduced repair fees
Plan customers go to the front of the queue when something needs attention. Service plan customers pay less when work is needed.
Free loan machine
To keep your business fully operational, we will provide a loan machine the same day if we cannot repair your cleaning equipment on-site*.
*Machine may not be like for like, dependent on availability.
Maximise uptime
Planned, preventative servicing means fewer breakdowns and less lost time.
Genuine parts and trained engineers
Our highly trained and certified engineers are available to support you both on-site and remotely.
Longer machine life
Protect the value of an expensive asset. And when it’s time to replace, you can spread the cost with Kärcher Lease & Finance.
Service Options: One-Off Service or Annual Service Plan
One-off service
A single service, as and when you need it. Includes a full service by a trained engineer, genuine parts, safety test and service report.
Service plan
An annual plan for ongoing peace of mind. Includes two full service visits per year, a free loan machine if yours is in for repair, reduced call-out and labour rates, and discounted parts. Fixes your service costs for the year – repairs are quoted separately.
Request a Service Plan or One-Off Service Quote
What We Service - Any Make
We service any make of professional cleaning machine, whatever the brand:
Scrubber dryer service
Walk-behind and ride-on.
Industrial vacuum service
Wet & dry and industrial.
Kärcher servicing
The full Kärcher professional range.
Sweeper service
Walk-behind and ride-on.
Pressure washer servicing
Cold and hot water.
Brands we service
include Kärcher, Nilfisk, Numatic, Tennant, Hako, Truvox, IPC and more.
How Servicing Works
- Tell us your machines – make, type and how many, and how they’re used.
- We recommend the right option – a one-off service or an annual service plan.
- We service on-site or in-store – across our South West service area. [confirm on-site coverage]
- You get a service report – and, on a plan, planned visits scheduled through the year.
If a machine needs to be off the floor for longer, ask about a hire machine to keep you working.
Cleaning Equipment Servicing Across the South West
We service cleaning equipment for facilities management, holiday parks and hospitality, food and drink production, agriculture, warehousing and logistics, healthcare and education – across Exeter, Devon, Cornwall and the wider South West.
The only Kärcher Center in Devon and Cornwall
Kärcher specialists, plus all-makes professional servicing
Trained engineers
with over 18 years of Kärcher experience
Genuine parts
dedicated workshops, multi-point safety testing
Local and accountable
a real base at Marsh Barton, Exeter
5 star customer service
EXCELLENT Based on 42 reviews Posted on Google Vanessa RawlingsTrustindex verifies that the original source of the review is Google. Great service explained the best Karcher for us went away very happy.Posted on Google Tess WigramTrustindex verifies that the original source of the review is Google. Steve was extremely helpful and helped us decide the best power hose to purchase for our decking. Thank you. Tess WPosted on Google Joel McmanusTrustindex verifies that the original source of the review is Google. Thank you so much for your help guys, the pressure washer is working great on my patio! Will definitely recommend you to friends and family.Posted on Google Rob4 OrmsbyTrustindex verifies that the original source of the review is Google. Quick competent helpful advice plus good service has been my consistent experience at this shopPosted on Google derick lockeTrustindex verifies that the original source of the review is Google. Recently contacted Rich for advice on a unit to wash down my new patio, from the very beginning I received great service and practical advice. They even rushed the order through so I received it the very next day!! The unit itself is more than suitable for what I need and very versatile. Would recommend these guys again and again!Posted on Google Dave HutchinsonTrustindex verifies that the original source of the review is Google. Popped in with a problematic machine. I was pleasantly greeted by a chap called Terry who very quickly resolved my issue which was actually a simple fix. Many thanks for your help, I'll be sure to returnPosted on Google Jason PiggottTrustindex verifies that the original source of the review is Google. Absolutely excellent service from the team at SWC. Bryn handled everything very professionally from start to finish. I now have my K4 back and working (and looking) like new. Thank you so much to everyone at SWC - a truly great service. Keep being awesome guys.Posted on Google Simon MolloyTrustindex verifies that the original source of the review is Google. Excellent service from all the team. - Survey to establish most suitable equipment for our needs - Product delivery and demonstrations on use were great Couldn't recommend these guys enough!!Posted on Google LizzyTrustindex verifies that the original source of the review is Google. Everyone at SWCE was very helpful, friendly and knowledgeable and they helped me out of a fix with my Karcher K3. All in all it took 5 minutes and problem solved! First class customer service! I will definitely go back there for all my Karcher needs and cleaning solutions.. Highly recommended! Many thanks.Posted on Google Suzy JarmanTrustindex verifies that the original source of the review is Google. The friendly team at SWCE Exeter is superb. I was served by Steve, who was excellent. His knowledge on the Karcher products is awesome. His attention to detail and customer care is second-to-none. I could not have wished (or even dreamed) of such wonderful service. SWCE has set the benchmark. Other retailers should visit this store to see how it's done!
Servicing & Service Plan FAQs
What's the difference between a one-off service and a service plan?
A one-off service is a single service as and when you need it. A service plan is an annual arrangement that includes two full service visits a year, reduced call-out and labour rates, and discounted parts, and fixes your service costs for the year (repairs are quoted separately).
Which brands do you service?
We service any make of professional cleaning machine, whatever the brand – Kärcher, Nilfisk, Numatic, Tennant, Hako and more.
Do you service machines on site?
Yes – we service on-site across our South West service area, or in-store at Exeter.
How often should my machine be serviced?
It depends on the machine and how hard it works – we’ll advise. Regular servicing also helps you demonstrate that your equipment is maintained under safety duties.
Does a service plan cover repairs?
A plan fixes your service costs and gives you reduced call-out and labour rates plus discounted parts, but repairs themselves are quoted and charged separately. Need a fix now? Book a repair >>
Do you service home & garden machines?
Our plans are built for business, but we can service Kärcher home machines on request – most home users just need to book a repair >>