Terms and Conditions

Terms and Conditions

Legal Disclaimer

All information contained on the Website is Copyright © 2017 South West Cleaning Equipment.

South West Cleaning Equipment
Unit F The Clarke Center
Hennock Road North,
Marsh Barton Industrial Estate
Exeter
EX2 8NJ

All trademarks and service marks referred to herein are used solely for identification or description of the applicable goods and services. Unless expressly stated, SWCE is not affiliated with any owner of a trademark or service mark identified herein, and SWCE makes no statements, express or implied, concerning use of any trademarked product or service. All registered trademarks and service marks are the property of their respective owners.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We do not pass customer details of information to third parties.

We collect information about you for 2 reasons: firstly, to process your order should you make one and second, to provide you with the best possible service.

If you do not wish to receive any information about us and our services then please email us at sales@swcleaningequipment.co.uk and advise so.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If you have any further questions about privacy, please email us at sales@swcleaningequipment.co.uk

Disclaimers as to the Information

Permission to copy and distribute all documents and related graphics from this World Wide Web (WWW) server is granted subject to the following:

  • The materials provided herein are for internal, non-commercial use only.
  • Any copies of documents contained within this server or portions thereof must include the above copyright notice.
  • The documents stored on this server are copyrighted and all rights reserved. You may display them in a private or public setting using a World Wide Web browser.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

PAYMENT

All accounts are payable on demand and are strictly met. If no demand is made, then all accounts must be paid within 30 days of invoice date. If at the date on which the Seller is ready to despatch or deliver the goods the Buyer delays delivery for any reason, the Seller may present invoices for full settlement with 30 days of that date, in default of payment and without prejudice to any other rights or remedies the Seller reserves the right to demand payment of all outstanding balances whether or not due and/or cancel all outstanding orders. Interest shall be charged on outstanding balances at the rate of 1.25% per month. The Buyer shall not be entitled to withhold or set-off payment for goods delivered or work done for any reason whatsoever.

DESPATCH/DELIVERY 

The method and route of despatch of the goods shall be selected by the Seller which shall use its best endeavours to take into account in such selection the preferences of the Buyer. The Seller shall not be obliged to insure the goods against loss or damage in transit.

Claims in respect of non-delivery of goods must be made as soon as possible and in any event within 3 working days of the receipt by the Buyer of the Seller’s invoice.

Claims in respect of apparent incomplete or incorrect supplies or of goods damaged in transit must be notified to the carrier and to the Seller as soon as possible and in any event not later than 3 working days after receipt of the goods at the place of destination.

GENERAL 

By placing an order through our site, you warrant that:

(a) you are legally capable of entering into binding contracts; and
(b) you are at least 18 years old; and
(c) you are resident in one of the Serviced Countries; and
(d) you are accessing our site from that country.

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Professional product prices exclude VAT.

Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already dispatched the Products.

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced.  We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you.  If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have dispatched the Product, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as an error.

As there is a flat charge for delivery we will not refund delivery charges where you only return part of an order.

If you believe that any detergent or chemical is damaged on delivery, you must notify us within 7 days of delivery.

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